Full Email Automation, HubSpot Depth

Full Email Automation

Email is now a first-class channel across the entire Spokk automation system. Run sequences that combine SMS and email, with full opt-out and consent tracking built in.

What’s included:

• Email steps in automation — add email at any point in your sequence

• Email opt-out tracking — customers can unsubscribe; Spokk respects it automatically

• Email OTP sign-in — customers can verify and access their portal via email code

• Outreach email system — send targeted one-off or campaign emails to your contact list

HubSpot: Deeper Integration

Building on last month’s HubSpot launch, we’ve added significantly more depth for teams using Spokk alongside HubSpot.

• Multi-location support — map HubSpot contacts to the right business location automatically

• HubSpot Properties page — browse all supported HubSpot properties Spokk can read and act on

• “Send Feedback” property — trigger feedback requests directly from a HubSpot contact field

• Lifecycle event subscriptions — subscribe to specific HubSpot events for granular control

• Multiple portals — connect more than one HubSpot portal to the same Spokk account

Customer Billing Portal

Customers can now manage their own billing directly — view invoices, update payment methods, and manage subscriptions through a self-serve portal powered by Stripe.

Bug Fixes & Improvements

• Stricter phone number validation when adding new customers

• Improved automation error handling and retry logic

• SMS campaign consent handling improvements

• General performance and stability improvements