February 28th, 2026

February 2026 Update

Points-Based Loyalty, Smarter AI Reviews & Dashboard Refresh

Your loyalty program just got a major upgrade. You can now run a fully points-based rewards system alongside visit-based tracking, giving customers more flexibility and motivation to keep coming back.

What’s new:

  • Flexible rewards rules — define rewards based on points, visits, or a mix of both

  • Reward preview — see exactly how your reward rules look to customers before publishing

  • Customer portal improvements — cleaner referral and loyalty management experience


Smarter AI Review Generation

More control over when and how AI-generated reviews are offered to your customers.

  • Flexible inclusion settings — choose which feedback responses qualify for AI review generation

  • Background generation — reviews generate asynchronously so customers aren’t waiting

  • Better error recovery — retry options if generation fails


Dashboard Navigation Refresh

We simplified and cleaned up the main dashboard navigation and page headers to make it faster to find what you need.


Bug Fixes & Improvements

  • Cross-subdomain authentication fixes for multi-company accounts

  • Improved login redirect handling

  • General stability improvements