🎙️ Voice Feedback Forms

Collect feedback faster than ever with our new voice recording feature! Customers can now speak their feedback directly into their microphone, and we'll automatically transcribe it to text in real-time.

Key features:

• Continuous recording - Customers speak naturally without interruptions

• Smart question prompts - Rotating prompts guide the conversation every 15 seconds

• Automatic transcription - Powered by AI, converts speech to text instantly

• Review playback - Listen before submitting

• AI review generation - Optionally generate a Google review from the transcription

• Maximum flexibility - Up to 5 minutes of recording time

Voice forms are perfect for customers on the go who prefer speaking over typing!

🎯 Multi-Form View

Give your customers choice with our new multi-form selection page! Now you can activate multiple feedback forms simultaneously and let customers choose their preferred input method.

How it works:

• Enable multiple form types (Voice, Chat, Classic) for the same location

• Customers see a beautiful selection page with all available options

• Each form displays with custom labels, descriptions, and time estimates

• Fully customizable heading text and branding

• Customers can switch between forms using the back button

Perfect for businesses that want to accommodate different customer preferences - some love quick voice feedback, others prefer traditional forms, and some enjoy the conversational chat experience.

🎨 Product Improvements

• Updated pricing page with clearer plan comparisons

• Improved landing page copy and messaging

• Enhanced AI-generated review quality

• Various bug fixes and performance improvements

• New blog articles added to help center