March 31st, 2026
HubSpot Integration
Connect Spokk directly to your HubSpot CRM. When a contact is created or updated in HubSpot, Spokk can automatically trigger your feedback and review automation — no manual work needed.
How it works:
OAuth connection — link your HubSpot portal in a few clicks
Event-based triggers — automatically trigger feedback sequences from HubSpot lifecycle events
Webhook support — real-time event processing for fast follow-up
Enhanced logging — full visibility into what triggered and when
Email Channel in Automation
Your automation sequences now support email alongside SMS. Send feedback requests, review reminders, and referral invites by email — or mix both channels in the same flow.
Add email steps anywhere in your automation sequence
Manage SMTP settings directly from the dashboard
Full tracking for email-based automation runs
SMS Campaigns
Reach your entire contact list at once with broadcast SMS campaigns. Perfect for promotions, re-engagement, and special announcements.
Send to all contacts or filter by segment
Built-in consent tracking
Inbound SMS replies handled automatically
New Pricing: Customer-Based Plans + 14-Day Free Trial
We’ve moved to a simpler customer-based pricing model — pay based on the number of customers you manage, not SMS credits.
14-day free trial — full access, no charge until you choose a plan
Unlimited SMS — no more counting messages
3 plan tiers — Starter, Growth, and Pro based on customer volume
Other Improvements
Onboarding checklist to guide new accounts through setup
New industry pages and articles added
Phone number validation improvements
Various automation UI refinements