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alphanumeric sender ID) instead of a number

option to send oneway reveiw request from sender ID instead of phone number. coz from phone number , user see msg with link as a spam messsage.

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Comments2

  • Bharat Dhingra

    •

    Nov 22, 2025

    I am talking about :
    On Spokk > Send Request > Select Business Location >Send Verification Link > Send SMS

    When customer receives SMS , it shows phone number, because this sms is sent via trello api integration.

    Which is from : Company Setting > Configure SMS > Twillio SID/Tocken and Phone Number .

    Here you only got integration option from twillio phone number. but there should be an integration from Sender Pool which uses Business name as sender instead of number.


    I am simply askign simple sender ID integration suck as www.touchsms.com and/or any other message sending service uses.



    Sending link with random phone number seems spam to customer. they wont click on the link.

    So Using SENDER ID is prefferable.


    I am talking about simple message sending

  • Spokk App

    Team•

    Nov 22, 2025

    Hey there, could you explain what you meant by this? The phone number is only used from our end for the sender ID, this is not shown to the customer. They will only see a short link (spokk/v/123abc)