Label of the 1st feedback attribute "Oevrall" must be changable
As there are other languages in the world, this needs to be able to be translated in different languages. I would not use this tool for my customer base, as I would like to communicate properly in their native language.
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Comments5
Spokk App
Jul 22, 2025
Hey, under the overall attribute, when creating a link you’ll see a section to write your own question. This is what your customers see. You can put the text for overall in your preferred language here. :)
[Deleted User]
Jul 22, 2025
Sry I don’t get it. This is a hidden thing?
This is far from any ux -common sense.
Where and how do I change the text of Overall?
Spokk App
Jul 22, 2025
In the ‘Write your question’ section. Type an alternative text to show instead of Overall. The UX needs to improve but it happens over time with feedback and data.
[Deleted User]
Jul 22, 2025
I think I get it - so “Overall” is just another attribute and there is no correlation between the rating of other attributes?
Meaning:
If I rename Overall to “Happiness” and create others attributes as well - it is like that and no logic applies to a real overall evaluation, is that right understood?
Spokk App
Jul 23, 2025
The Overall attributes uses a lot of logic and is fixed. If you need it translated into another language for the frontend, you can use the “write your question” component to rename it.