The premise is great. But the reviews sound the same. That’s alright, especially to start. But a major problem is when AI hallucinates something that absolutely didn’t happen.
Example, I run a digital results studio. A website revamp client used Spokk. Based on his 5-star reviews across the board, AI presumed they were “struggling to get traffic” AND that they were “already seeing more clients coming in” after the revamp.
This is not quite the case, and no star ratings allude to either of these scenarios.
We don’t want clients to feel like their being led to give a falsified review. I wish there was a way to say more about what the business actually does in a clear way that would very obviously influence what AI then says — and what it doesn’t.
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Completed
💡 Feature Request
About 1 year ago

Major Force
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Completed
💡 Feature Request
About 1 year ago

Major Force
Get notified by email when there are changes.